Returns & Exchanges
We want you to rest easy knowing that if your Snooze Band isn't the perfect fit, you can return or exchange it within 30 days of delivery. All returned items must be in their original, unworn condition with all packaging intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the Snooze Band in its original packaging, ensuring all charging cables and manuals are included to avoid restocking fees.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your replacement band within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing